When you visit the Site or use our services, HGI may collect and store personally identifiable information, such as your name, address, and email address. The information that we collect and store about you depends on the page you visit and the services in which you elect to participate. We use this information to operate our services, improve the quality of our services, offer you opportunities we think will interest you, and better tailor the advertising you see from us to suit you. This information is not shared with anyone outside of HGI except as provided in this Privacy Notice or as explained at the time the information is collected. The information we collect can include personal information (as described below) or non-personal information, which is information that does not identify or relate to an individual.
Personal information is information that identifies, relates to, describes, can reasonably be associated with, or can reasonably be linked to an identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. We collect information through any correspondence that you provide to us whether through email, mail, phone calls, or through our Site or services. We may also collect personal information from other sources, as described below.
In addition, we may also collect personal information about you from third parties in connection with the Site, including from the following sources:
- Service providers (e.g., data hosting providers)
- Data analytics service providers
- Email and other communications service providers
- Promotional partners
- Social media platforms
- Conferences.
If we combine or associate information from other sources with personal information that we collect through the Site, we will treat the combined information as personal information in accordance with this Privacy Notice.
Information we collect
We may collect the following categories of personal information from you, depending on your interactions with the Site and the choices you make, as further described in the chart below:
| Category |
Data Types |
| Identifiers |
Name, email address, shipping postal address, billing postal address, work address, telephone number, and Internet Protocol (IP) address. |
| Payment and Purchasing Information |
Financial information provided by you, including name, billing and shipping address, payment information, and other financial data. |
| Employment-Related Information |
Information you provide when applying for employment with HGI, such as education information, professional certifications, work eligibility status, and current and past employment history. |
| Interactions |
Records of transactions and other information you post or otherwise submit to us, including emails or other communications you provide to us. |
| Internet / Electronic Network Activity |
Browser History |
Data about the webpages you visit, including without limitation web browser specifications, website visits before accessing the Site, and website visits after leaving the Site. |
| Device, Connectivity, and Configuration Data |
Data about your device and nearby networks, including internet connection information, computer equipment information, regional and language settings. |
| Demographic Data |
Data about you such as your business or company information, professional or personal reference contact information, and other data reflecting your preferences for the Site. |
| Third-Party Social Network Service(s) |
If you choose to access, visit, and/or use any third-party social networking service(s) that may be integrated with the Site, we may receive your personal information and other information about you and your computer, mobile, or other device that you have made available to those social networking services, including information about your contacts through those services. Some social networking services will facilitate registration or enhance or personalize your experience on the Site. This includes if you “follow,” “like,” or link your social networking account to the Site. Your decision to use a social networking service in connection with the Site is voluntary. However, you should make sure you are comfortable with the information your third-party social networking services may make available by reviewing privacy policies of those providers and/or modifying your privacy settings directly with those networking services. |
We also collect anonymized and aggregated information through Google Analytics that may be created or derived from your usage of our Site for purposes that include data analysis and improving our Site. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners
How we use your information
Our legal basis for using your information as described above is a legitimate basis. In relying on legitimate interests as the reason for processing your information, we carry out a balancing exercise to make sure your rights as an individual are not impacted unnecessarily.
We consider that it is reasonable for us to process your personal information for the purposes of our legitimate interests when, on balance, (a) we process your personal information only so far as is necessary for such purpose, and your rights and freedoms do not outweigh such purposes, and (b) it can be reasonably expected for us to process your personal information in this way. In most cases, the information is being processed for your benefit as well as ours.
We have a legitimate business interest in processing your personal information where:
- We need the information to respond to your inquiries or requests (g., to add you to our email list when you have subscribed); or
- We would be unable to provide our Site without processing your information.
We also process personal information for such legitimate interests as further detailed in the chart below:
| Collection Type |
Description |
How We Use Information Collected |
| Newsletter Subscription Information |
You may provide your email address in order to receive our newsletter via email. |
To contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. |
| Customer Service Information |
This may include any information that you choose to provide, whether by phone, email, mail, or chat, to our customer service representatives or other HGI employees or Representatives (as defined below). |
- To provide, maintain, operate, personalize, and improve the Site and services.
- To evaluate and improve the content of the Site.
- To respond to your questions and requests.
- To provide customer support.
- To allow you to participate in interactive features of the Site when you choose to do so.
|
| Demographic Data |
We may collect such personal information when you make a purchase, contact us, and respond to our communications to you. Demographic data may include data about:
- Your business or company information;
- Your professional or personal reference contact information; and
- Other data reflecting your preferences for the Site.
|
- To provide, maintain, operate, personalize, and improve the Site.
- To evaluate and improve the consent of the Site.
- To provide customer support.
- To monitor the usage of the Site.
- To gather analysis and assess trends and interests.
|
| Payment and Purchasing Information |
This includes any information that you choose to provide when conducting financial transactions on the Site or through our services, including information we receive from vendors or service providers, such as payment processors. |
- To provide you with services.
- To process your transactions.
- To respond to your questions and requests.
- To provide customer support.
- To provide you with recent information about a transaction.
|
| Employment-Related Information |
This includes any information that you choose to provide when applying for employment with HGI, including information you may provide to our third-party employment service providers. |
- To enforce our agreements, terms, conditions, and policies.
- To prevent or investigate fraud.
- To evaluate eligibility for employment.
- To determine employment decisions.
|
| Third-Party Data |
This may include both personal information and non-personally identifiable information from our partners, vendors, data brokers, or public sources. |
- To provide, maintain, operate, personalize, and improve the Site.
- To monitor the usage of the Site.
- To gather analysis and assess trends and interests.
- To work with our service providers who perform certain business functions or services on our behalf.
- To provide you with advertising content in which we think you will be interested. As part of this customization, we may observe your behaviors on the Site or on other websites.
|
| Anonymized Information |
We may use anonymized and aggregated information that may be created or derived from your personal information or usage of the Site for purposes that include data analysis, improving the Site, advertising, and developing new features and functionality within the Site. |
- To provide, maintain, personalize, and improve the Site.
- To monitor the usage of the Site.
- To prevent or investigate fraud.
- To gather analysis and assess trends and interests.
- To conduct aggregate or research analysis to enhance, protect, and make informed decisions on the Site.
- To detect, prevent, and address technical issues.
- To enforce agreements, terms, conditions, and policies.
- To help maintain the safety, security, and integrity of the Site and technology assets.
|
| Feedback, Surveys, or Contests |
We may offer you the opportunity to participate in online surveys, solicitations, or contests. Participation in surveys, solicitations, or contests is completely voluntary. Therefore, you have a choice as to whether to disclose any information. |
- To notify contest winners and award prizes.
- To provide, maintain, personalize, and improve the Site.
- To gather analysis and assess trends and interests.
- To conduct aggregate or research analysis to enhance, protect, and make informed decisions on the Site.
|
| Usage Information |
This can be personal information and non-personally identifiable information that may be collected about you when you are using the Site, and this may include:
- Information about your interactions with the Site, which includes the date and time of any information you enter into the Site and your interactions with other users of the Site and what content or features you interacted with.
- Technical data which may include URL information, cookie data, web beacons, web pixels, clickstream information collection, and other tracking technology information, your IP address, the types of devices you are using to access or connect to the Site, unique device IDs, device attributes, network connection type (e.g., Wi-Fi, 3G, LTE, Bluetooth) and provider, network and device performance, browser type, language, and operating system. Further details about the technical data that is processed by us can be found below.
The Site uses cookies, unique identifiers, and similar technologies to collect information over time and across different websites when you use or visit the Site. We or our third-party partners use common tracking tools to collect information about the pages you view, the Site functions that you access, the buttons and icons you click, and to remember your login information and Site settings to make it easier and more efficient for you to use the Site, and to provide advertising content that we think may be of interest to you. For more information about our use of cookies, pixels, and web beacons, please see the “Tracking Technologies and Third-Party Advertisements” section below and as detailed in our cookie preference pop-up.
We or our third-party partners may use invisible pixels or beacons on the Site to count how many users access or use certain pages, features, or content. |
- To improve our content and the products, services, materials, and other content we make available through the Site.
- To optimize the display of the Site on your device.
- To provide, maintain, personalize, and improve the Site.
- To provide customer support.
- To monitor the usage of the Site.
- To allow you to participate in interactive features of the Site when you choose to do so.
- To gather analysis and assess trends and interests.
- To enforce our agreements, terms, conditions, and policies.
- To detect, prevent, and address technical issues.
- To prevent or investigate fraud.
- To provide you with advertising content in which we think you will be interested. As part of this customization, we may observe your behaviors on the Site or on other websites.
- To help maintain the safety, security, and integrity of the Site and technology assets.
- To investigate complaint and potential violations of our policies.
|
If we wish to process your existing information for a new purpose other than as stated above, we must inform you of that further processing and provide information surrounding your information’s use as necessary to provide the Site to you and to comply with a request to be added to our email list. In addition, if we communicate with you for marketing or other promotional purposes, via email, notifications or other messages, we do so based on your consent.
Tracking Technologies and Third-Party Advertisements
Third parties, including advertisers and analytics companies, may collect information, potentially including personal information, about your activities over time and across different websites when you use our Site. Such third parties may provide HGI with data collection, reporting, ad response measurement, and other analytical information. Such third parties may also assist HGI with digital delivery of relevant marketing messages and advertisements.
Cookies. Cookies are small data files that are downloaded onto your computer or mobile device when you use the Site, which are unique to your device or account. Cookies make it easier for you to use the Site by saving your preferences so that we can use these to improve your next and subsequent visits to the Site. Cookies help us learn which areas of the Site are useful and which areas need improvement.
You can choose whether to accept certain cookies by changing the settings on your browser or device. Each browser has its own methods for doing this. For detailed instructions on how to disable, block or delete cookies in your browser, consult your browser’s help files or visit How to Manage Cookies. Please bear in mind that if you choose to disable this function, your experience with the Site may be impaired and some features may not work as they were intended. When we use cookies or other similar technologies, we may set the cookies ourselves or ask third parties to do so to help us.
You can opt out of non-essential cookies by adjusting your cookie preferences or by following the instructions in our cookie preference pop-up. Our Sites honors Global Privacy Control signals. Global Privacy Control is a browser tool that you can use to inform websites of your opt-out preferences. To set up Global Privacy Control, you can visit the Global Privacy Control page.
Please note that the Site is not set up to respond to Do Not Track (DNT) signals, but it does respond to browser cookies settings. You may opt-out from receiving personalized advertising from some third parties by visiting here. Please note that these choices will not opt you out of receiving advertisements. You will continue to receive generic advertisements.
Pixels, Web Beacons. We or our third-party partners may use invisible pixels or beacons on the Site to count how many users access or use certain pages, features or content. This information is collected and reported in the aggregate. We may use this information to improve our current Site offerings, develop new products or services, and target information to you that may be helpful and useful to you based upon your use of the Site.